Question 1

How fast do you ship?

Accepted Answer

Orders placed before 2pm IST ship the same day from India. Delivery typically arrives in 2–5 business days.

Question 2

Do you ship internationally?

Accepted Answer

Select regions are supported at checkout. Add to bag and enter your address to see availability and rates.

Question 3

What is your return policy?

Accepted Answer

Unopened products can be returned within 7 days of delivery. See our Refund Policy for full terms.

Question 4

What payment methods do you accept?

Accepted Answer

All major cards, UPI, wallets and net-banking via our secure PayU checkout.

Question 5

Is checkout secure?

Accepted Answer

Yes. Payments are processed on Shopify Checkout with PayU. We never see or store your card details.

Question 6

Are your products vegetarian?

Accepted Answer

Yes, all Naturedge formulations are vegetarian. Ingredient details are listed on each pack.

Question 7

Are they safe for daily use?

Accepted Answer

Yes when used per the directions on pack. If you are pregnant, breastfeeding, or on prescription medication, consult your physician first.

Question 8

How do I track my order?

Accepted Answer

You'll receive an email and SMS with a tracking link once your order ships.

Question 9

Can I change or cancel my order?

Accepted Answer

Contact us within 2 hours of placing your order and we'll do our best. After dispatch, cancellations aren't possible.

Questions, answered.